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I am writing you to thank you for your outstanding work
and service making our wedding a success. We quickly learned that
planning a destination wedding in Vancouver ourselves was going to be
very difficult. We decided that we needed someone to understand our
vision, keep us organized, keep us on a timeline, remind us of all the
little details that need to be managed, and to direct a successful
execution of our wedding. Not only did we want to have the wedding of
our dreams but we also wanted to be able to enjoy this special weekend
with each other and our friends and family.
From our first discussions to the day of the wedding I
was very impressed with your attention to detail and level of
organization. You listened intently to our ideas, concerns, needs, and
wishes in order to understand our unique vision and circumstances. I
think that it is essential for a planner to align with a customer in
this way in order to be effective and successful. You obviously
understand this! The ceremony and decorations were exactly what we had
envisioned and hoped for!
We are most thankful and impressed with your
outstanding level of service and eagerness to please. My wife and I
both have experience in the hospitality industry and have developed a
keen awareness of what constitutes exceptional service. You were always
very responsive and made us feel that we were your only customers. You
exceeded our expectations! We appreciated your willingness to help us
in every way possible.
We are confident that you will have tremendous success
as a wedding planner. Please feel free to use us as a reference. We
would be happy to give you our recommendation.
Alec & Deborah
Callahan
September 28, 2003
Washington, U.S.A
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